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Corporate Website Privacy Policy
A privacy policy refers to guidelines a company must comply with in order to ensure that users can use its services with confidence.Kakao Corporation ("Company") adheres to statutory laws and personal data protection regulations of the Republic of Korea applicable to data controllers, and provides a privacy policy in compliance therewith.
The Company collects, uses and provides a user’s personal information based on the user’s agreement, and actively guarantees the user’s right (right to make a decision over one’s own personal information).
This Privacy Policy is applicable to users who wish to use Kakao’s recruitment process, IR meeting booking system, reporting to the Cyber Ethics Center, registration of visits to Kakao Space, partner proposal, e-Bidding system, guestbook and visitor registration system, and Partner on Kakao, Kakao Tech Campus, Win-Win with Kakao (“User”).
1. Personal Information Collection
The Company collects the minimum amount of personal information necessary to provide services.
The minimum information required to provide the service is required, and if additional collection is necessary depending on the nature of the service, consent is obtained as an optional item. Even if you do not consent to the optional items, there are no restrictions on the use of the service.
ID (email), password, name, date of birth, mobile phone no.
[Application form preparation, application to a job opening or registration in Talent Pool] RequiredJob experience (start date, end date, company name, position, duty, employee type), projects (start date, end date, company name, project name, project type, project details and role, skills used), military service (military service classification), self-introduction.
Optional- 1) Education (entry date, graduation date, graduation status, name of institution, major, GPA)
- 2) Certificate (date issued, name of certificate, organization, level)
- 3) Language (language, certificate name, score/grade, host, date)
- 4) Award (date, name of award, organization)
- 5) Veteran Benefit (recipient or not)
- 6) Disability (type, level)
Supporting documents required for salary determination.
[Upon recruitment] RequiredIntranet ID, nationality, address, Resident Registration No (Alien Registration No for foreigners)
OptionalVeteran No.
2. IR meeting booking system [User registration] RequiredEmail(ID), password, name, organization, position, company address, company phone.
OptionalDepartment name, other contact number.
[Meeting booking] Required- - User information: Name, email, organization, position, contact info.
- - Meeting attendee information: Name, organization, contact info, email.
- Meeting attendee information: Position.
[Distribution application] RequiredName, phone number, email
4. Registration of visits to Kakao Space RequiredName, phone number, department, email
5. Partnership proposal RequiredCompany (organization) name, name of the person making the proposal, phone number, email
6. e-Bidding system RequiredID, password, name, mobile phone, email, company name, department, position
7. Guestbook and visitor registration system Required- Guestbook: Name, company name (department)
- Visitor registration system: Name, phone number
8. Kakao Bug Bounty RequiredEmail, password, nickname
9. Partner on Kakao ("PoK") [For corporate member registration] Required- Person in charge (PIC): ID (email), password, name, email, date of birth, gender, mobile phone, extension number, department, position/title
- Sole proprietor information (for main PIC registration): Sole proprietor information (representative name, phone, business address), payment account information (bank name, account number, account holder's name), bankbook copy.
[For individual member registration] RequiredID (email), password, name, email, date of birth, gender, mobile phone, address, payment account information (bank name, account number, account holder's name), bankbook copy.
[For individual transaction information registration/settlement] RequiredResident Registration Number, ID card copy.
10. Kakao Tech Campus [Application registration] RequiredName, date of birth, gender, email, contact information, university/college, major, year of entry, completed semesters, GPA, academic records
11. Win-Win with Kakao [For dispute settlement application] RequiredName, mobile phone, email, supporting information including personal information (when submitting)
In addition, the following information may be created and collected automatically while you use our services.
Service use history (IP Address, date of visit), cookie, device information (the user’s browser and OS).
The Company collects personal information using the following means.- The Company collects personal information entered by a user after agreeing to the collection of personal information in the course of sign-up process and service use.- In some cases, personal information may be collected in paper format or via email.
2. Use of Personal Information
The Company uses a user's personal information within the scope of the purposes for which consent has been granted.
1. Applicant management- Applicant identification, confirmation of the intention to apply, recruitment process, notification, smooth communication with applicants, reference for ongoing recruitment
- (Upon recruitment) Salary determination, employee identification, HR management, employment contract signing and implementation (placement, welfare, training, salary, etc), employee directory, payroll, etc.
- User identification, member management, member profile management and notification within IR Meeting Service.
- IR meeting booking and attendee verification, delivery of booking information and booking management, smooth communication with attendees.
- Distribution list registration and the delivery of major IR event information.
- Filing of reports to the Cyber Ethics Center, counseling, return of processing result
- Reservation for visits to the Jeju Space, user identification, return of processing result
- Filing of partnership proposal, return of processing result
- User identification, communication to proceed e-Bidding, return of processing result
- Visitor identification and parking fee settlement
- User identification and member management, communication including notification and customer service
- User identification and membership management, identity verification, prevention of illegal use, communication for business consultation between transaction partners, provision of information according to service use within the PoK system.
- Confirmation and registration of business partners, account validation, bidding and evaluation, contract conclusion and ordering, contract implementation including payment.
- Tax withholding from income for individual members, the issuance of withholding tax receipts
- Proceed with selection process, edit applications, confirm eligibility, confirm acceptance, secure communication channels with applicants, operate training programs, issue certificates
- Use for communication, including the notification of dispute settlement application results
3. Provision of Personal Information
The Company does not provide your personal information to third parties, unless you have given a separate consent or as it is prescribed by law.-
Status of provision of personal information to third parties
Status of provision of personal information to third parties Service Name Recipient Purpose of provision Items to be provided Partnership proposalKakao Pay, Kakao Enterprise, Kakao Entertainment, Kakao BrainIdentity verification based on partnership application and securing of smooth communication pathCompany (organization) name, proposer's name, phone number, emailTalent recruitmentCompanies that have a special relationship with the Company (subsidiary, affiliate, etc.)Job offerJob applicationKakao Tech CampusAffiliated university/collegeProvide opinion when selecting program participants, recognize participant's credits based on training resultsName, university/college, major, year of entry, completed semesters, GPA, training results
The following affairs are entrusted to provide the Services.
If needed for service provision, some or all personal information processing tasks may be entrusted to an external entity. Kakao manages and supervises whether the entrusted entity complies with laws and regulations on personal information protection by limiting the entrusted entity's processing of personal information to that necessary to execute the entrusted tasks, applying technical and administrative protective measures and restricting re-entrustment.
The Company entrusts personal information to external entities to perform some of the tasks necessary to provide various services to users. We also manage and supervise entrusted companies to ensure that they do not violate personal information protection laws.
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Entrustment of personal information processing Contractor Task dk techinService development and operationGreppCoding test performanceDay 1 CompanyKakao Tech Campus program operationFirbKakao Tech Campus website development and operation
4. Destruction of Personal Information
A user's personal information is to be destroyed immediately once the purpose of its collection and use is fulfilled. The procedure and method of destruction are as follows:The method of destroying personal information that has to be destroyed because the purpose of its collection and use has been achieved, or because the user has unsubscribed from the service, will be determined depending on the format of the personal information. Personal information stored in electronic file formats is to be deleted using technical means which make the information unrecoverable. Personal information printed on paper records, printed matters and documents is to be destroyed through shredding or incineration.
Any information that is destroyed after being stored for a certain period under the internal policies is as follows:- 1.A partnership proposal is to be kept for 3 months after review and destroyed without delay.
- 2.The application history of an applicant will be stored for one year from the date of withdrawal and then destroyed to confirm the application history and limit re-application of those who did not pass the interview. (However, at this time, it is safely converted so that the original value cannot be checked, and is used only in the form of a comparison value.)
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3.Among the information of final successful applicants, information permitted to be retained by relevant laws will be stored for the period specified by law.
(However, if a consent is obtained, personal information may be processed and retained within the agreed purpose and retention period of personal information.)-
1) Issuance of employment certificate such as a career certificate for a leaver.- Ground for retention: Labor Standards Act
- Retention period: 3 years -
2) Processing of year-end tax adjustment- Ground for retention: Income Tax Act, Framework Act on National Taxes
- Retention period: 5 years
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1) Issuance of employment certificate such as a career certificate for a leaver.- Ground for retention: Labor Standards Act
- 4.IR meeting booking information is to be stored for one year from the date of the meeting request date, and then destroyed without delay thereafter.
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5.PoK member and transaction information is stored for the period specified below in accordance with the Company's internal policy and related laws, and other information is destroyed without delay upon membership withdrawal.
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1) Retention period in accordance with the Company's internal policy- In the case that membership application is rejected, the information is retained for seven days from the date of application before destruction.
- The history of vendor notification sending is retained for one month from the date of sending before destruction.
- Information related to all transactions required to respond to requests from regulatory agencies are stored for 6 years from the last transaction date before destruction. -
2) Retention period in accordance with applicable laws- In accordance with the Commercial Act, the Company's trade books and major documents related to its business are to be retained for 10 years, and information related to slips or similar documents are to be retained for 5 years.
- Information concerning books related to all transactions and supporting documents are to be retained for 5 years in accordance with the Framework Act on National Taxes and the Corporate Tax Act.
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1) Retention period in accordance with the Company's internal policy- In the case that membership application is rejected, the information is retained for seven days from the date of application before destruction.
- 6.Information on accepted Kakao Tech Campus applicants are stored for five years from the program completion date, and is then destroyed without delay.
- 7.Information on the individual who applied for dispute settlements are stored for one year from the date the dispute settlement results were notified, and is then destroyed without delay.
5. Rights of Users & Legal Representatives and Exercising Those Rights
Users may possess the following rights regarding the handling of their personal information:
- The right to request access to (or view) personal information;
- The right to request rectification of personal information;
- The right to request suspension of personal information processing; and
- The right to request deletion of personal information and to withdraw consent or terminate membership.
To ensure a smooth recruitment process, an applicant may not edit or delete the application form which has already been submitted to the Company. If the applicant wants to delete personal information, he or she must contact the person in charge of recruitment.
- Talent Recruitment Officer: careers@kakaocorp.com
To secure a legal guardian's consent, minimal information such as the legal guardian's name and contact details might be solicited from the child, and the legal guardian's consent is confirmed using the following means.
- Verifying the legal guardian's identity via their mobile phone authentication
- Providing a written consent form to the legal guardian for endorsement and submission; and
- Furthermore, equivalent means to those mentioned above might be employed to communicate the specifics of the consent to the legal guardian and ascertain their intention to provide consent.
6. Actions Taken to Protect Personal Information
The Company is making the following efforts to protect users' personal information.
1. Users' personal information is encrypted.Users' personal information is transmitted through encrypted communication channels, and important information including passwords are encrypted when stored.
2. Personal information is protected from hacking attempts and computer viruses.Systems are installed in areas restricted from external factors to prevent users' personal information from being leaked or damaged by hacking or computer viruses. A 24-hour monitoring system has been installed to detect and block any hacking attempts, and vaccine programs are in place to protect the system from the latest malware and viruses. Kakao is also continuously researching new security and anti-hacking technologies and applying them to its services.
3. Personal information is handled by minimum personnel.The Company limits the number of employees involved in personal information processing to a minimum. Furthermore, we have established systematic criteria for generating and changing passwords for the personal information processing system and those for access authorization, and have conducted ongoing audits.
4. We conduct regular training for personnel responsible for personal information handling, focusing on user privacy protection.We implement periodic education and campaigns on privacy obligations and security for all personnel engaged in personal information processing.
5. Kakao meets national and international certification standards on user information protection activities and systems.Kakao is verified annually by an independent auditing organization to ensure that we meet national and international certification standards on information protection and privacy management. The result of the audit is applied to any improvements needed.
See more about information protection certification Kakao complies with the European Union’s General Data Protection Regulation and the laws and regulations of the European Union states (hereinafter the “GDPR”).The following may apply when Kakao provides services to users in EU countries.
[Purpose and Basis of Personal Information Processing]Kakao uses personal information collected from users only for purposes specified in "3. Use of Personal Information", informs users prior to any use thereof and asks for agreement.In addition, Kakao may process personal information in accordance with applicable laws including GDPR in any of the following cases:
- Consent of the data subject
- Signing and fulfillment of a contract with the data subject
- Legal compliance
- When personal information processing is necessary for the material benefit of the data subject
- For the pursuit of legitimate interests of the company (except for cases where the benefits, rights or freedom of the data subject is more important than that of the company.)
In accordance with applicable laws including GDPR, a user may request that his or her personal information be transferred to another manager, and refuse the processing of his or her information. In addition, a user has a right to file a complaint with data privacy protection authorities.
Kakao may also use personal information for marketing purposes such as event promotion or advertisements, for which Kakao obtains a prior agreement. A user may withdraw the agreement at any time if he or she doesn't want it.
A user may inquire the foregoing matters to the Customer Service via document, phone or email. The request will be handled in a proper and timely manner.
When a user requests for the correction of personal information, the concerned information shall not be displayed until such correction is completed.
7. Matters Concerning Automatic Personal Information Collection Device (InstallationㆍOperation and Refusal)
Cookies can be used to provide the web-based services. Cookies are used to support a faster and more convenient use of websites and to provide customized services.
1. What is a cookie?A cookie is a small piece of text file usually set by the web server, sent from a website and stored in a user's computer hard disk while the user is browsing that website.
2. Why is a cookie used?Cookies help users use the website easily and conveniently by finding out the user's preferences. Also, they are used to improve the service so that the user can enjoy a faster web environment.
3. Rejection of cookiesA user has the option to install cookies, and may go to the top of the web browser, click "Settings > Privacy and security > Cookies and other site data" to decide whether to block or allow cookies. However, when you refuse to install cookies, you may face inconvenience in using the web and be restricted from using some services that require login.
8. Privacy Protection Officer and Responsible Department
The Company has designated the Privacy Protection Officer and a department responsible for responding to user inquiries regarding personal information and resolving related complaints.
Privacy Protection Officer and Responsible Department- Privacy Protection Officer/DPO/Location Information Manager: Yeonjea Kim
- Department: Privacy Protection Department
- Contact
- Kakao Customer Service (Link) : 1577-3754 (Charged)
You may also make inquiries to the following organizations if you need to report or consult in regards to the violation of personal information.
- (Toll free)118
- http://privacy.kisa.or.kr
- (Toll free)1301
- cid@spo.go.kr
- (Toll free)182
- https://ecrm.cyber.go.kr
9. Amendment to the Privacy Policy
Kakao may amend its Privacy Policy to reflect any legal or service changes. In this case, the Company will inform you of such changes at least seven days before the effective date through the Notice page on its website. However, major amendments regarding the rights or obligations of the user will be notified at least 30 days before the effective date.
- Privacy Policy Version : 3.1
- Privacy Policy Effective Date : Feb 20, 2024
- Privacy Policy Amendment Notice Date : Feb 13, 2024
- Previous Privacy Policy : Sept 15, 2023 ~ Feb 19, 2024